Frequently Asked Questions
Q: What methods of payment can be used to pay taxes on-line?
A: Credit or Debit Cards
Q: Can partial payments be made on-line?
A: Partial payments cannot be paid on-line. To make a partial payment you must pay
by mail or at the Tax Department with cash or check.
Q: When will my payment be posted when paid on-line?
A: Your payment will be credited on the date of the transaction and will be reflected online within two business days.
Q: Why are processing fees and transaction fees charged
when paying on-line?
A: These fees are charged by Official Payments Corporation (OPC) to cover payment transactions made on line.
Q: Can credit card or debit card payments be made at the Tax
Department?
A: Yes.
Q: Will I receive a receipt when my payment is made on-line?
A: When completing your payment transaction on-line through OPC, you can print a confirmation as proof of payment.
Q: If I have further questions about on-line payments, who
should I call?
A: You can call (704) 866-3030 or (704) 866-3432.